The Director of Adult Hockey is a full-time position that will report directly to the VP of Business Affairs and oversee all aspects of a 90+ team hockey program. This individual will be responsible for the coordination and development of all adult hockey programs and leagues, game scheduling, customer relations, budget management, and talent evaluation.
This individual is responsible for providing a safe and enjoyable experience for all customers participating in Public Skate, Learn to Skate, Birthday Parties, and Private Parties at AdventHealth Center Ice. He or she must understand all rules and responsibilities of maintaining a safe ice environment. This individual must be willing to enforce rules and take appropriate steps to correct the situation, including asking an individual to leave the ice surface. This person must be trained on all basic first aid procedures (training provided by AHCI). He/she must be customer focused and friendly. They must be able to work both independently and in a team environment.
Under direction of the AHCI Guest Services Manager, Front Desk Associates will be responsible for customer service and POS operation at the front desk. Duties will include Active Network registrations, admissions, and memberships, etc.
The Events Host provides friendly customer service through the implementation of hosting individual birthday parties and other events, including distribution of rental skates, interaction with parents and children and serving of food & beverages.